Alert

Volunteer Opportunities

Our mission is to provide high quality patient care, to educate health care professionals, to advance health care research and to provide community service. The success of our mission relies on the integral role which volunteers provide in the delivery of our services. Therefore, UNC Medical Center not only thanks you in advance for your willingness to fulfill a vital role in the delivery of our services, but also invites you to review some of the opportunities available in which you might wish to volunteer.

Cancer Hospital (Chapel Hill)

  • Blood Donation Center: Assist staff to provide comfort and nourishment to donors, as well as miscellaneous clinic duties as needed.
  • Breast Imagery Clinic: Assist patients who are receiving care in mammography with educational materials, emotional support, and customer service during their visit
  • Caregiver Visitors: Visit caregivers of oncology patients, both in-patient and out-patient, to provide information about supportive services.
  • Clinic Waiting Rooms: Volunteer is a liaison between staff and visitors of patient families in the Waiting Area of various clinics throughout the hospital and offsite clinics.
  • Oncology Lay Patient Navigator: Clinic based role interacting with staff, patients and caregivers, providing them with comfort and resources to help cope with their diagnosis.
  • Oncology Infusion Clinic: Provide customer service and comfort to patients during treatment and assisting staff as needed.
  • Nursing Units: Duties include visiting and rounding on patients enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.
  • Patient and Family Resource Center: Assist PFRC staff in providing cancer patients support, education, and resources.
  • Registration Navigation: Greet patients in the lobby and assist the staff with checking patients in for appointments/procedures, and escorting them to clinics as needed.
  • Tea Cart & Beverage Station: Serve tea and coffee to patients and visitors. Provide conversation, support and hospitality.

Chatham Hospital (Siler City) 

  • Emergency Department: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during their stressful time, provide customer service and comfort, and assist staff as needed

  • Nursing Units: Duties include visiting and rounding on patients enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.

Children’s Hospital (Chapel Hill)

  • Art Heals (Pediatric & Adult): Provide art supplies, craft kits and other activities to help keep patient occupied during their hospital stay. This is provided to adult oncology, and Pediatric units.

  • Children's Specialty Clinic: Assist in supervising and interacting with children primarily 0-18 years through various games and play activities.
  • Children's Surgery & Sedation Center: Serve as a liaison between hospital staff and families and friends of patients. Keep families informed about the status of their loved ones.
  • Hospital School Tutor: Assist teachers with instruction and tutoring of students in the UNC Hospitals School, specifically in the higher sciences and math.

  • NC State Park Scholars Children's Specialty Clinic: Assist in supervising and interacting with children primarily 0-18 years through various games and play activities. Assist clinical staff with clerical duties. (Located in Raleigh, NC on Lake Boone Trail)

  • Nursing Units: Various duties include visiting and rounding on patients enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.
  • Pediatric Cuddler: Cuddle, hold, rock, read to, and/or play with children of all ages. * Must be at least 20 years old.  At this time there are no Cuddle positions available. 
  • Pediatric Inpatient Playroom: Interact with pediatric patients in a group and/or one-on-one basis; assist staff with supervision of the inpatient playroom.
  • Pediatric Bilingual Navigator: Provide support to Spanish-speaking patients in the Children’s Hospital and their families.
  • Ronald McDonald Family Room: Assist families in the Ronald McDonald Family Room in the Children’s Hospital. The room has a lounge and kitchen area for adult parents to socialize, grab a snack, or just relax. Volunteers are positioned at the front desk in the room. In addition to applying as a UNC Medical Center volunteer, you must also apply directly with the Ronald McDonald House. You may contact them at familyroom@rmh-chapelhill.org
  • Wonder Connection: Use hands-on science and nature-based activities to bring joy to individual pediatric patients aged 4-18. In addition to applying as a UNC Medical Center volunteer, you must also apply to Wonder Connection here.

Hillsborough Hospital & Medical Office Building 

  • Compassionate Companions: This program has two components: Visitation and No One Dies Alone (NODA). Volunteers can choose which part of this program they most want to be involved in. Volunteers are needed to socialize and read with patients as well as sit with patients who are passing away. Training classes yearly.
  • Emergency Department Aide: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during this stressful time for patients and families/friends. Must be able to provide excellent customer service and at least a sophomore in college.

  • GI Procedures: Assist in busy procedural unit with stocking, assisting patients and family members and putting together patient packets. This area provides an excellent opportunity to work alongside health care personnel.

  • Imaging: Support the staff in the daily operations of the Radiology Department. Duties include: stocking rooms, escorting patients to imaging area, greeting patients.

  • Information Desk: Help Guest Services support patients and visitors in wayfinding and navigating. Help with registration and escort to rooms and clinic visits. Must be friendly and sociable! Lots of walking involved.

  • Lending Library/Magazines: Process donations and deliver magazines and books to waiting rooms, clinics and patient rooms. *Currently this area is full.

  • Nursing Units: Duties include social visits, clerical, and stocking supplies. Hillsborough has floors that specialize in intensive care patients, geriatric, and orthopedic/general surgery patients.

  • Oncology Infusion: Greet and assist patients receiving chemotherapy and provide comfort items as requested. Volunteers also support clinic staff with stocking and miscellaneous duties.

  • Oshibori: Provide a warm lavender scented towel to patients and caregivers for relaxation. Oshibori is a unique way to not only cleanse the hands, but experience a moment of comforting tranquility in the hospital setting. Lots of walking involved!

  • Physical and Occupational Therapy: Support professional staff in providing therapeutic services to patients. Volunteer in acute care setting. *Currently this area is full.

  • Supply Chain: Assist with the stocking, pulling and delivery of medical/surgical supplies to nursing units and clinics within the Hillsborough Campus.

  • Surgery Waiting Room and PreCare: Serve as a liaison between hospital staff and families or friends of patients. Keep families informed about the status of their loved ones. Act as the greeter in the Surgical Waiting Room. Must be confident and comfortable around people.

  • Tar Heel Paws Pet Therapy Team: An Animal Assisted Activity Program that delivers support and companionship for patients, visitors and staff at UNC Chapel Hill, Hillsborough, Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, and WakeBrook in Raleigh. Must have a dog who is registered with Pet Partners.

  • Tea Time: Serve tea, coffee and hot chocolate to patients, family members and staff. Must be independent, social and able to walk long distances. A great way to make someone's day!

Memorial Hospital (Chapel Hill)

  • Administrative/Clerical: Assist clinics and various departments with answering phones, scanning, computer data entry and look up, filing, mailing, making packets and running errands. (Many of these areas are off-site in the Chapel Hill area, such as Hedrick Building located close to Meadowmont on Hwy 54, Timberlyne, and the ACC building)
  • Admitting/Registration areas: Several hubs located in the hospital and offsite to assist the staff with checking patients in for appointments/procedures.
  • Burn Center: Assist the Burn Center personnel in the duties which have direct or indirect bearing on patient care; an excellent opportunity to observe the management of a critical care nursing unit.
  • Burn Center/SOAR: Burn survivors provide one on one support for patients and their family members through the recovery process.
  • Clinic Waiting Rooms: Act as a liaison between staff and visitors of patients and families in the waiting areas of various clinics throughout the hospital..
  • Dental Clinic: Mature volunteers interested in a career in dentistry are encouraged to apply. Volunteers will provide clerical support for the staff and chaperone patients.
  • ICU Waiting Room: Serve as a liaison between the staff of the Intensive Care Units and the patient’s family.
  • Nursing Units: Duties include visiting and rounding on patients, enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.
  • Occupational Therapy: Support professional staff in providing occupational therapy services to designated patients in inpatient Rehab.
  • Physical Therapy: Support professional staff in providing physical therapy services to designated patients in inpatient Rehab.
  • Stroke Team: Volunteers who have had a stroke or family members of stroke victims provide assistance in the resource library, lead a support groups and give care and compassion in assisting the stroke patient and their family members on their road to recovery.
  • Surgery Wait Rooms: Serve as a liaison between hospital staff and families and friends of patients. Keep families informed about the status of their loved ones.

Neurosciences Hospital (Chapel Hill)

  • Emergency Department Aide: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during their stressful time, provide customer service and comfort, and assist staff as needed. Must be at least a Junior or Senior in college.
  • Emergency Department Behavioral Health Companion: Provide support, recreation and company to behavioral health patients in the Emergency Department. Support staff with unit needs. Additional training required.
  • Geriatric Psychiatry: Support clinical staff by providing comfort and customer service to patients through rounding. Assist with clerical and other duties as needed.
  • Nursing Units: Duties include visiting and rounding on patients enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.
  • Occupational Therapy: Assist the staff with clerical duties, therapy-related projects and general office functioning.
  • Pediatric Emergency Department: Perform supplemental services for the staff. Provide comfort and customer service to patients and families. Must be at least a Junior or Senior in college.
  • Recreational Therapy: Assist the staff with clerical duties, transporting patients to the gym and other duties as assigned.

Off-Site Opportunities

  • Administrative/Clerical: Assist clinics and various departments with answering phones, scanning, computer data entry and look up, filing, mailing, making packets and running errands.
  • Admitting/Registration areas: Assist staff with checking patients in for appointments/procedures.
  • Cardiac Rehab @ Meadowmont Wellness Center: Assist rehab staff in providing exercise therapy and education to patients who are recovering from cardiovascular disease.
  • Clinic Waiting Rooms: Act as a liaison between staff and visitors of patient and families in the waiting areas of various clinics.

  • Latino Clinic: Bilingual volunteers who speak intermediate level Spanish. Responsibilities include assisting patients in navigating the UNC system, recruiting patients for research studies, facilitating communication during registration (such as checking-in/out), and participating in community events as representatives of UNC CELAH Center for Latino Health/Latino clinic

  • NC State Park Scholars Children's Specialty Clinic: Assist in supervising and interacting with children primarily 0-18 years through various games and play activities. Assist clinical staff with clerical duties. (Located in Raleigh, NC on Lake Boone Trail)

  • Occupational Therapy: Support professional staff in providing occupational therapy services to designated patients. Offsite areas include: CRC 15/501 (Pediatric and Adult) and the ACC Hand Clinic.
  • Physical Therapy: Support professional staff in providing physical therapy services to designated patients. Offsite areas include: CRC 15/501 (Pediatric and Adult), ACC, Spine Center, Hillsborough Faculty Clinic and The Wellness Centers in Chapel Hill and Cary.
    • Sewing Project/Sock Monkeys: Sew sock monkeys for pediatric inpatients undergoing procedures in Chapel Hill. Time is on your own, although you do meet regularly for quality control and to pick-up supplies.  Must be a proficient sewer.  If interested, you may contact volunteer liaison, Ruth Stutts for more information ruthstutts125@gmail.com. 

    • Tar Heel Paws Pet Therapy Team: An Animal Assisted Activity Program that delivers support and companionship for patients, visitors and staff at UNC Chapel Hill, Hillsborough, Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, and WakeBrook in Raleigh. Must have a dog who is registered with Pet Partners.

    • Wellness Center @ Meadowmont: Assist Wellness Center staff as a support person with customer service needs, answering questions, and greeting members and guests.

    Patient Support Services Opportunities

    • Compassionate Companions: This program has two components: Visitation and No One Dies Alone (NODA). Volunteers can choose to participate in both parts or just one. Volunteers are needed to socialize and read with patients as well as sit with patients who are passing away. Training classes yearly.
    • Gift Shop: Assist staff with the operation of Volunteer Association retail business. This includes but is not limited to assisting customers with gift selections, running cash register, stocking, pricing and display. All proceeds are donated to UNC Health Care for patient support.
    • Hospice Volunteers: Help UNC Hospice to provide support to in-home patients receiving care. Volunteers can read to patients, provide companionship, and do light duty errands. Volunteers can also work with Hospice to provide clerical assistance. This program is coordinated through UNC Hospice. Please contact: Marketta.Williams@unchealth.unc.edu or visit the Hospice website.
    • Lending Library: Process donations and deliver magazines and books to waiting rooms, clinics and patient rooms.

    • Military Visitation Program (MVP): A team of prior military and active duty military personnel that conduct visits with active duty, retired, and former military and their dependents that are hospitalized. These visits are conducted at UNC Medical Center and Hillsborough Hospital.
    • Surgical Pathology: Index cross-files, file slides, pull reports for consults and other clerical duties.
    • Tar Heel Paws Pet Therapy Team: An Animal Assisted Activity Program that delivers support and companionship for patients, visitors and staff at UNC Chapel Hill, Hillsborough, Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, and WakeBrook in Raleigh. Must have a dog who is registered with Pet Partners.

    Women’s Hospital Opportunities (Chapel Hill)

    • Doula/Birth Partner: Provides support and comfort to women in labor. Doulas support the care given by healthcare providers and friends and family. Volunteers must have special training. In addition to applying as a UNC Medical Center volunteer, you must email birthpartners@unc.edu to request a Doula-specific application. Volunteers must be accepted through the Doula program to be placed in this area. Please note that the application is available several times each year depending on need.
    • Labor & Delivery/Tour Guide: Maternity Care Center: Provide information about Labor and Delivery; a walking tour of the Maternity Care Center for expectant women and their families; and Sibling Classes for children of families planning to give birth at NC Women’s Hospital. Spanish speaking volunteer positions are available. (Addition to primary placement)
    • Nursing Units: Duties include visiting and rounding on patients enhancing their experience and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.
    • Women’s Health Education Center: Assist staff during special events in the Women’s Health Information Center as needed. Some clerical duties

    WakeBrook (Raleigh) 

    • Nursing Units: Assist staff and provide support and recreation to behavioral health patients in Facility Based Crisis Unit, the Alcohol and Drug Detoxification Unit, Crisis and Assessment Services Unit or Inpatient Unit.

    Apply Today

    Join our team and become a part of the community by completing an application for either our Chapel Hill Adult or Hillsborough Adult or Undergrad Volunteer Programs.

    *Please review requirements for Chapel Hill and Hillsborough Volunteer Programs before applying.

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