Alert

Volunteer Opportunities

UNC Health's mission is to provide high-quality patient care, educate health care professionals, advance health care research, and engage in community service. Volunteers are integral to the success of this mission. 

We are  grateful for your willingness to serve and invite you to learn about some of our available volunteer placements:

Cancer Hospital (Chapel Hill)

·     Adult Infusion Clinic: Provide customer service and comfort to patients during treatment and assist staff as needed. Available M-F 9am-6pm.

·     Blood Donation Center: Assist staff to provide comfort and nourishment to donors, as well as miscellaneous clinical duties as needed. Available M-Th 12-6pm, F 9am-2pm.

·     Breast Imaging Clinic: Assist patients who are receiving care in mammography with educational materials, emotional support, and customer service during their visit. Available M-F 8am-4pm.

·     Caregiver Dinners: Serve meals to oncology patients' families and visitors. This position is an add-on to another volunteer position and can be signed up for on a flexible basis.  Available TH 4:30-6pm.

·     Lay Patient Navigator: Interact with clinic staff, patients, and caregivers, providing them with comfort and resources to help them cope with their diagnosis. Spanish-speaking volunteers needed. 

·     Nursing Units: Duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical/general duties that are pertinent to the specialty of the floor. Available 7 days week 9am-8pm.

·     Patient and Family Resource Center (PFRC): Assist PFRC staff in providing cancer patients with support, education, and resources. Available M-F 9am-4pm.

·     Patient Navigators: Greet patients in the lobby and assist the staff with checking patients in for appointments/procedures, and escorting them to clinics as needed. Spanish-speaking volunteers needed. 

·     Tea Cart & Beverage Station: Serve tea and coffee to patients and visitors. Offer conversation, support, and hospitality. Available M-F 8am-2pm

Chatham Hospital (Siler City) 

·     Emergency Department: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during their stressful time, provide customer service and comfort, and assist staff as needed

·     Nursing Units: Duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical/general duties that are pertinent to the specialty of the floor.

Children’s Hospital (Chapel Hill)

·     Art Heals (pediatric and adult): Provide art supplies, craft kits, and activities to patients in their rooms to help occupy them during their hospital stay. This service is offered in adult oncology and pediatric units. Available 7 days/week, varying hours.

·     Children's Specialty Clinic: Assist in supervising and interacting with children primarily 0-18 years of age through various games and play activities. Available M-F 9am-3pm.

·     Children's Surgery and Sedation Center: Serve as a liaison between hospital staff and families and friends of patients. Keep families informed about the status of their loved ones. Available M-F 9am-3pm.

·     Hospital School Tutor: Assist teachers with instruction and tutoring of students in the UNC Hospitals School, specifically in the higher sciences and math. Available M-F 9am-3pm.

·     Nursing Units: Various duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical/general duties that are pertinent to the specialty of the floor. Available 7 days/week, varying hours.

·     Pediatric Cuddler: Cuddle, hold, rock, read to, or play with children of all ages. * Must be at least 20 years old. Available 7 days/week 9am-7pm.  At this time there are no cuddler positions available.      

·     Pediatric Inpatient Playroom: Interact with patients in a group or one-on-one basis; assist staff with supervision of the inpatient playroom. Available weekdays with set hours between 9:45 am and 8:15 pm; weekend set hours between 12:45 pm and 5:15 pm.

·     Pediatric Bilingual Navigator: Provide support to Spanish-speaking patients and their families in the Children’s Hospital. Opportunities are available for outpatient, inpatient, and at the UNC Pediatric Primary Care Clinic on East Franklin Street. Depending on clinic placement, available shifts include daytime, evening, and weekend hours. 

·     Ronald McDonald Family Room: Assist families in the RMH room in the Children’s Hospital. The room has a lounge and kitchen area for parents to socialize, grab a snack, or just relax. Volunteers work at the front desk. In addition to applying as a UNC Medical Center volunteer, you must also apply directly with the RMH. You may contact them at familyroom@rmh-chapelhill.org. Available 7 days/week, varying hours.

·     UNC Children's Specialty Services in Raleigh: Assist in supervising and interacting with children primarily 0-18 years of age through various games and play activities. Assist clinical staff with clerical duties. Pediatric bilingual navigator positions are available. Available M-F 8am-5pm.

·     Wonder Connection: Use hands-on science and nature-based activities to bring joy to individual pediatric patients aged 4-18 years. In addition to applying as a UNC Medical Center volunteer, you must also apply to Wonder Connection here. Available times set by Wonder Connection.

Hillsborough Hospital and Medical Office Building 

·     Art Heals: Provide art supplies and activities to adult patients in their rooms to help occupy them during their hospital stay.  Available 7 days/week, 10am-7pm.

·    Compassionate Companions: This program has two components: Visitation and No One Dies Alone (NODA). Volunteers can choose which part of this program appeals to them the most. Volunteers are needed to socialize and read with patients as well as sit with patients who are passing away. Training is offered yearly. Available 7 days/week, Visitation 10am-7pm, NODA as needed.

·     DooR to DooR: Provide entertainment for patients and caregivers. Please contact Joy Javits before applying:joy@doortodoornc.com  Available 7 days/week, 10am-7pm.

·     Emergency Department Aide: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during this stressful time for patients and their families and friends. Must be able to provide excellent customer service.  Available 7 days/week 9am-11pm.

·     GI Procedures: Assist in busy procedural unit with stocking, assisting patients and family members, and putting together patient packets. This area provides an excellent opportunity to work alongside health care personnel.  Available M-F 8am-4pm.

·     Imaging: Support the staff in the daily operations of the radiology department. Duties include: stocking rooms, escorting patients to the imaging area, and greeting patients.  Available M-F 8 am-6pm.

·     Information Desk: Help Guest Services support patients and visitors in wayfinding and navigation. Help with registration and escorting patients and visitors to rooms and clinic visits. Must be friendly and sociable. Lots of walking involved.   Available M-F 8am-4pm.

      Nursing Units: Duties include social visits, clerical tasks, and stocking supplies. Hillsborough has floors that specialize in intensive care patients, geriatric, and orthopedic and general surgery patients.   Available 7 days/week, 9am-8pm.

·     Oncology Infusion: Greet and assist patients receiving chemotherapy and provide comfort items as requested. Volunteers also support clinic staff with stocking and miscellaneous duties.  Available M-F 8am-4pm.

·     Oshibori: Provide a warm lavender-scented towel to patients and caregivers for relaxation. Oshibori is a unique way to not only to cleanse the hands but experience a moment of tranquility in the hospital setting. Lots of walking involved.  Available 7 days/week 1pm-7pm.

·     Physical and Occupational Therapy: Support professional staff in providing therapeutic services to patients. Volunteer in an acute care setting.  M-F 8 am 4:30 pm.

·     Supply Chain: Assist with the stocking, pulling and delivery of medical and surgical supplies to nursing units and clinics within the Hillsborough Campus.  Available M-F 8am-12pm.

·     Surgery Waiting Room and Pre-Care: Serve as a liaison between hospital staff and families or friends of patients. Keep families informed about the status of their loved ones. Act as the greeter in the surgical waiting room. Must be confident and comfortable around people.  Available M-F 8am-6pm.

·     Tar Heel Paws Pet Therapy Team: An animal-assisted activity program that delivers support and companionship for patients, visitors, and staff at UNC Chapel Hill, Hillsborough, Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, and WakeBrook in Raleigh. Must have a dog who is registered with Pet Partners.  Available 7 days/week 10am-7pm.

·     Tea Time: Serve tea, coffee, and hot chocolate to patients, family members, and staff. Must be independent, social, and able to walk long distances. This is a great way to make someone's day.  Available 7 days/week 10am-2pm.

Memorial Hospital (Chapel Hill)

·     Administrative/Clerical: Assist clinics and various departments with answering phones, scanning, computer data entry and lookup, filing, mailing, making packets, and running errands. Available M-F 9am-4pm.

·     Admitting/Registration areas: Assist the staff with checking patients in for appointments and procedures at several hubs located in the hospital and off-site. Available M, T, Th 6am-2pm.

 ·     Burn Center: Assist the Burn Center personnel in the duties that impact patient care. This is an excellent opportunity to observe the management of a critical care nursing unit. Available 7 days/week 8am-7pm.

·     Burn Center/SOAR: Burn survivors provide one-on-one support for patients and their family members through the recovery process. Available 7 days/week, 8am-7pm.

·     Clinic Waiting Rooms: Act as a liaison between staff and patient visitors in the waiting areas of various clinics throughout the hospital.  Available M-F 8am-5pm.

·     Dental Clinic: Mature volunteers interested in a career in dentistry are encouraged to apply. Volunteers will provide clerical support for the staff and chaperone patients. Spanish-speaking volunteers needed. Available M-F 9am-5pm.

·     ICU Waiting Room: Serve as a liaison between Intensive Care Unit staff and the patients’ families. Available 7 days/week 8am-10pm.

·     Nursing Units: Duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical and general duties that are pertinent to the specialty of the floor.   Available 7 days/week, 8am-9pm.

·     Occupational Therapy: Support professional staff in providing occupational therapy services to designated patients in inpatient Rehab. Available M-F 8am-5pm; limited Sat/Sun.

·     Physical Therapy: Support professional staff in providing physical therapy services to designated patients in inpatient rehab. Available M-F 8am-5pm; limited Sat/Sun.

·     Stroke Team: Volunteers who have had a stroke or family members of stroke victims provide assistance in the resource library, lead support groups, and assist the stroke patient and their family members with care and compassion on their road to recovery. As needed.

·     Surgery Wait Rooms: Serve as a liaison between hospital staff and families and friends of patients. Keep families informed about the status of their loved ones. Available M-F 8am-8pm.

Neurosciences Hospital (Chapel Hill)

·     Child /Adolescent In-Patient Psychiatric Unit: Assist with patient comfort including playing games, doing activities, crafts; talking; listening to music/watching videos with patients; encouraging therapeutic activities; help with meal trays; and other tasks as assigned by staff. Available M-F 3-7pm; Sat-Sun 2-7pm.

·     Emergency Department Aide: Perform supplemental services for the ED staff. Act as a patient advocate to provide support during their stressful time, provide customer service and comfort, and assist staff as needed. Must be at least a junior or senior in college. Available 7 days a week 9am-12am.

·     Emergency Department Behavioral Health Companion: Provide support, recreation, and company to behavioral health patients in the emergency department. Support staff with unit needs. Additional training required. Available 7 days/week 9am-9pm.

·     Geriatric Psychiatry: Assist with patient comfort, spend time with patients (crafts, games, letter writing, talking), assist staff with dayroom space, and other tasks as assigned by staff. Available 7 days/week 9am-6pm.

·     Occupational Therapy: Prepare craft projects, assist therapists during a group sessions, clerical assistance, and assist staff with clinic maintenance duties. Available M-F 9am-4pm.

·     Pediatric Emergency Department: Perform supplemental services for the staff. Provide comfort and customer service to patients and families. Must be at least a junior or senior in college. Available 7 days/week 11am-8pm.

·     6 Neurosciences Nursing Unit Volunteer: Assist with patient comfort, spend time with patients in a helpful manner: e.g., reading mail, writing letters, or just visiting, assist staff as needed. M-S 10am-12pm; 4-8pm.

·     Surgical Oncology: Duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical and general duties that are pertinent to the specialty of the floor. Available M-F 9am-2pm; 4-6pm.

Off-Site (Ambulatory Care Center, Meadowmont, 54West, Raleigh)

·     Administrative/Clerical: Assist clinics and various departments with answering phones, scanning, computer data entry and lookup, filing, mailing, making packets, and running errands. Available M-F 8am-3pm

·     Admitting/Registration areas: Assist staff with checking patients in for appointments and procedures. Available M-F 7:30am-4pm

·     Cardiac Rehab at Meadowmont Wellness Center: Assist rehab staff in providing exercise therapy and education to patients who are recovering from cardiovascular disease. Early morning shifts only. Prefer past or current patients.

·     Clinic Waiting Rooms: Act as a liaison between staff and visitors of patients and families in the waiting areas of various clinics. Available M-F 8am-5pm.

·     Latino Clinic: Bilingual volunteers fluent in Spanish assist patients in navigating the UNC Health Care system, aid in recruiting patients for research studies, facilitate communication during registration, and participate in community events as representatives of UNC Center for Latino Health (CELAH) and the Latino Clinic. Available W 8am-5pm. 

·     UNC Children's Specialty Services in Raleigh: Assist in supervising and interacting with children primarily 0-18 years through various games and play activities. Assist clinical staff with clerical duties. Pediatric bilingual navigator positions available M-F 8am-5pm and in the Urgent Care Clinic M-F 4pm-12am and Sat-Sun 12pm-12am. 

·     Occupational Therapy: Provide services supplemental to those provided by UNCH personnel. Off-site areas include the UNC Center for Rehabilitation Care on 15/501 (pediatric and adult) and the Hand Rehabilitation Center in the Ambulatory Care Center on Mason Farm Road. Available M-F 8am-5pm.

·     Physical Therapy: Provide services supplemental to those provided by UNCH personnel.  Off-site areas include the UNC Center for Rehabilitation Care on 15/501 (pediatric and adult), the Ambulatory Care Center, the UNC Spine Center, Hillsborough Faculty Clinic, and the UNC Wellness Centers in Meadowmont and Cary. Available M-F 8am-5pm.

·     Sewing Project/Sock Monkeys: Sew sock monkeys for pediatric inpatients undergoing procedures in Chapel Hill. Time is on your own, although you do meet regularly for quality control and to pick-up supplies. Must be a proficient sewer. If interested, you may contact volunteer liaison, Ruth Stutts, for more information: ruthstutts125@gmail.com

 ·     Surgery Wait Room at Ambulatory Care Center:  Assist patients and families at the surgery desk.  Duties include check-in, escorting families to consult rooms, and answering questions at the desk throughout the volunteer shift. Available M-F 9am-5pm.

 ·     Tar Heel Paws Pet Therapy Team:  An animal-assisted activity program that delivers support and companionship for patients, visitors, and staff at UNC Medical Centers in Chapel Hill and Hillsborough, Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, WakeBrook in Raleigh and UNC Children's Specialty Services in Raleigh. Must have a dog who is registered with Pet Partners.  Available 7 days/week 10am -7pm.

·     Wellness Center at Meadowmont: Assist Wellness Center staff with customer service needs, answering questions, and greeting members and guests. Hours vary.

 

Patient Support Services 

·     Caregiver Dinners: Serve meals to patients' families and visitors. This position needs to be an add-on to another volunteer position and can be signed-up for on a flexible basis.  Available M 5-6:30pm.

·     Compassionate Companions: This program has two components: Visitation and No One Dies Alone (NODA). Volunteers can choose which part of this program appeals to them the most. Volunteers are needed to socialize and read with patients as well as sit with patients who are passing away. NODA requires in-person training that is offered yearly in the fall.

·     DooR to DooR: Provide entertainment for patients and visitors. Please contact Joy Javits before applying: joy@doortodoornc.com 

·     Flower and Mail Delivery: Deliver patient flower and mail.  Be the joy in someone's day! Must be mobile and a people person!  Available M-F 2-4pm.

·     Gift Shop: Assist staff in Chapel Hill with the operation of the Volunteer Association retail business. This includes, but is not limited to assisting customers with gift selections, running the cash register, stocking, pricing, and display. All proceeds are donated to UNC Health for patient support. Available M-F 9am-4pm.

·     Hospice Volunteers:  In-home and UNC Hospice House volunteers are coordinated through UNC Hospice. Please contact: Marketta.Williams@unchealth.unc.edu or visit the Hospice website.

·     Lending Library: Process donations and deliver magazines and books in Chapel Hill to waiting rooms, clinics, and patient rooms. Available M-F 8am-7pm.

·     Military Visitation Program (MVP): Team of prior military and active duty military personnel  conducts visits with hospitalized active duty, retired, and former military and their dependents. These visits are conducted at Chapel Hill and Hillsborough Hospitals.  Available 7 days/week 10am-7pm.

·     Surgical Pathology: Index cross-files, file slides, pull reports for consults, and other clerical duties in Chapel Hill. Available M-F 9am-5pm.

·     Tar Heel Paws Pet Therapy Team:  An animal-assisted activity program that delivers support and companionship for patients, visitors, and staff at UNC Medical Centers in Chapel Hill and Hillsborough, The Center for Rehabilitation Care (CRC), Hospice Home in Pittsboro, WakeBrook in Raleigh and UNC Children's Specialty Services in Raleigh. Must have a dog who is registered with Pet Partners.  Available 7 days/week 10am -7pm.

Women’s Hospital (Chapel Hill)

·     Doula/Birth Partner: Provide support and comfort to women in labor. Doulas support the care given by health care providers and friends and family. Volunteers must have special training. In addition to applying as a UNC Medical Center volunteer, you must email birthpartners@unc.edu to request an application. Volunteers must also be accepted in the doula program. Application is available several times each year depending on need.

·     Labor and Delivery Tour Guide (Maternity Care Center): Provide information about labor and delivery; lead a walking tour of the Maternity Care Center for expectant women and their families; offer education on UNC Health's Baby Friendly Initiative (Ready, Set, Baby); and offer sibling classes for children of families planning to give birth at NC Women’s Hospital. Spanish-speaking volunteers needed. Schedules vary. 

·     Nursing Units: Duties include visiting and rounding on patients, enhancing their experience, and assisting staff with clerical and general duties that are pertinent to the specialty of the floor. Available M-Sat 8am-7:30pm.

·     Ready, Set, Baby Educator: Provide information about practices developed in compliance with the Baby Friendly Initiative to all expecting families planning to deliver their babies at NC Women’s Hospital. Spanish-speaking volunteers needed. Available M-F 9am-5pm.

·     Women’s Health Education Center: Assist staff during special events in the Women’s Health Information Center as needed. Some clerical duties. Spanish-speaking volunteers needed. Available M-F 9am-5pm. 

WakeBrook (Raleigh)

·     Nursing Units: Assist staff and provide support and recreation to behavioral health patients in Facility-Based Crisis Unit, the Alcohol and Drug Detoxification Unit, Crisis and Assessment Services Unit, or Inpatient Unit.

 

Apply Today

Join our team and become a part of the community by completing an application for either our Chapel Hill Adult or Hillsborough Adult or Undergrad Volunteer Programs.  *All programs are currently paused to new volunteers due to COVID-19.

*Please review requirements for Chapel Hill and Hillsborough Volunteer Programs before applying.