Program Design

The core learning experiences of this residency program may include, but are not limited to, the following activities:

  • Provision of medication-related information to health care professionals as well as clinical guideline and policy management through involvement in the day-to-day operations of the UNC Health System Drug Information Center
  • Participation in a longitudinal formulary management experience, including P&T and System P&T activities and co-chairing a P&T Subcommittee
  • Participation in supply chain, drug shortage management, and drug contracting activities, as it relates to formulary management
  • Review of medication errors, participation in root cause analyses, and longitudinal involvement in the Medication Safety Committee
  • Participation in pharmacy compliance/regulatory and accreditation activities, such as readiness assessments and mock surveys

The structure of the residency program is a blend of required and elective rotations.  Elective rotations provide additional experiences and training in areas of resident interest and build upon the knowledge and experience gained in the foundational, required rotations. 

Required Rotations

    • Orientation and the Medication-Use Process – 1 month
    • Introductory Drug Information – 1 month
    • Drug Information, Advanced – 1 month
    • Formulary Management, Introductory – 1 month
    • Formulary Management, Advanced – 1 month
    • Medication Safety, Introductory – 1 month
    • Medication Safety, Advanced – 1 month
    • Drug Shortages and Contract Management – 1 month
    • Medication-Use Safety and Policy Mastery – 1 month
    • Project and Practice Management – Longitudinal; 12 months
    • Committee Leadership – Longitudinal; 6 months

Elective Rotations

    • Pharmacy Analytics – 1 month
    • Pharmacy Revenue Integrity – 1 month
    • Accreditation and Regulatory Compliance – 1 month


Research Project

The resident participates in a longitudinal project that enhances the following learning objectives: developing research criteria, collecting and summarizing data, analyzing results and presenting the findings. To fulfill the requirement, the resident completes a research project and writes a research manuscript, which must be in publishable format by completion of the residency. Residents are encourages to present the results of their research at ASHP Midyear or ASHP Summer meeting.

Teaching Responsibilities

Each resident is appointed as a Clinical Instructor within the UNC Eshelman School of Pharmacy and serves as a teaching assistant in the Evidence Based Practice course in the fall semester.  The resident also teaches 1 to 2 didactic lectures in this course. The resident also precepts Doctor of Pharmacy candidates and PGY1 residents during advanced required rotations.  The resident presents a single, 45-minute ACPE-approved continuing education seminar.


The resident completes three, 1-week staffing blocks throughout the year in addition to every third weekend.

Professional Meetings

Residents are encouraged to attend the ASHP Midyear Clinical Meeting (December) as well as the UNC Research in Education and Practice Symposium in May. Other possible meeting’s include attendance at either the ASHP Leadership Meeting (October), ACCP Meeting (November) or ASHP Summer Meeting (June).

Requirements for Program Completion

In order to receive a certificate of Residency completion, residents must complete all requirements specified in the appointment agreement:

  • Complete all scheduled learning experiences
  • Receive an evaluation score of “Achieved for the Residency” (ACHR) for at least 85% of  PharmAcademic objectives required by the program
  • Complete a one year research project or a pre-specified part of a multi-year research project
  • Contribute approximately 400 hours of staffing support to the department through weekday, weekend, day/evening and holiday clinical and operational staffing requirements
  • Attend at least 15 hours of resident-led CE programming
  • Complete all evaluations in PharmAcademic, ASHP's approved tool
  • Provide a 30-60 minute (RPD determined) ACPE accredited CE program for pharmacists and/or pharmacy technicians within and outside the Department of Pharmacy
  • Participate in required departmental “on-call” services as necessary to support departmental functions
  • Serve as a support resource and teaching assistant at the UNC Eshelman School of Pharmacy during at least one semester of the academic year
  • Serve on a designated hospital or health system committee as assigned by the program
  • Upload files to document completion of all required residency components into PharmAcademic (CE, MUE, research project, data collection tool, manuscript, IRB, research proposal, etc.)

For more information contact:

Gregory Heindel, PharmD, BCPS
Residency Program Director, Medication-Use Safety and Policy
Lead Pharmacist, Medication Management and Optimization