Suzanne Francart, PharmD, BCPS
Assistant Director of Pharmacy – Medication Assistance Program, Pharmacy Revenue Integrity
Residency Associated Title and Involvement
Undergraduate: Pennsylvania State University
School of Pharmacy: Virginia Commonwealth University School of Pharmacy
PGY1: UNC General Practice Residency
PGY2: UNC Pharmacotherapy Specialty Residency
Administration - Medication Assistance Program, Pharmacy Revenue Integrity
This administrative rotation will focus on patient care services, management of operational systems and leadership of staff for UNCH Medication Assistance Program (MAP) and Pharmacy Revenue Integrity (PRI) services. The resident will assist in the development of new services and operational workflows and planning priorities based on organizational strategy. The resident will become an integral part of the leadership team participate in the quality initiatives undertaken by them. At the end of the rotation the resident will be able to effectively practice as a pharmacist within the service areas operations, and effectively engage in the leadership and management of both service lines.
The operational leadership rotation experience will help residents become familiar with the key principles utilized in hospitals and health systems for leadership. The rotation will allow the resident to exercise leadership and practice management skills, develop knowledge and skills in managing pharmacy financial performance, identifying opportunities to improve the medication-use process, and develop a plan for a new or enhanced services. The resident will participate in several activities designed to improve their working knowledge and experience with leadership concepts.