Patients & Visitors

The UNC Medical Center is dedicated to providing patients and visitors with excellent care, comfort and support.

Use the following resources to ensure that you and your family are prepared for your visit. For additional questions or concerns, contact us at 984-974-4131.

Patient Information

You may also learn more about our billing and insurance policies, request medical records or pay your bill online.

Blood Donation Center

There is no substitute for blood and people are the only source. You could save the life of a patient in need by making a plasma or platelet donation.

Learn about the donation eligibility requirements and the types of donations you can make at the UNC Health Care Blood Donation Center.

Gift Shop and Dining

The Cranberry Corner Gift Shop has everything you need - whether you’re looking for a unique gift, beautiful flowers or even a quick snack. If you don’t have time to stop by the gift shop, you can send a free Cheer Card to one of our patients.

If you’re interested in a more traditional dining experience, visit one of our cafes. Conveniently located throughout UNC Medical Center, the cafes offer several dining options in a casual setting.

UNC Clinical Contact Center

For convenient access to UNC Health resources, call the UNC Clinical Contact Center at 984-974-6302.

Our agents can discuss your immediate questions, provide you with contact information and help you make an appointment.

Surgical Tower Construction

The Surgical Tower construction project will have major impacts on the UNC Medical Center campus that will close the entrances of NC Memorial Hospital and NC Children’s Hospital, affect traffic patterns, and may have an impact on where patients are registered and discharged.

Please plan to allow for extra time when traveling to UNC Medical Center. More information at this link.

Need downloadable access to information about UNC Medical Center?

Download the Patient Information Handbook to have on hand as a reference for parking, shuttles, food locations, ATMs, visitation and patient safety.

Health Library

UNC Health Care offers a health library as an additional resource for patients and families to learn about conditions and treatments, and to answer other health-related questions.

Visit the health library to learn more!