24/7 Virtual Urgent Care

Turn to 24-hour virtual urgent care at UNC Health Care when you or your family needs medical care and walk-in clinics are closed. Find prompt treatment of common childhood and adult illnesses to help you feel better—anywhere, anytime.

What is a Virtual Care Visit?

A virtual care visit at UNC Health Care allows you to talk to a doctor online using video chat or a telephone call. You can get 24/7 urgent care for yourself or your children—2 years old or older.

Conditions Your Online Doctor Can Treat

Use UNC virtual urgent care for diagnosis and treatment of non-emergency conditions, including:

  • Acne
  • Allergies
  • Cold
  • Flu symptoms
  • Constipation
  • Cough
  • Diarrhea
  • Ear problems
  • Fever
  • Headache
  • Insect bites
  • Nausea and vomiting
  • Pink Eye
  • Rash
  • Respiratory problems
  • Sore throats
  • Urinary symptoms or infections
  • Vaginitis

Virtual Urgent Care Hours

Take advantage of virtual urgent care at UNC Health Care 24/7 year-round. If you or your child needs urgent care in the middle of the night, on weekends, or even on a holiday, our doctors are available.

Cost of Virtual Urgent Care

The cost of your visit is $49 or less, depending on your insurance.

UNC Urgent Care ImageKnowledgeable, Board-Certified Doctors

Rely on our partnership with MDLive to provide you with virtual care from board-certified family medicine, internal medicine, emergency medicine and pediatric doctors.

Get the same exceptional care from an online doctor visit that you'd receive at a face-to-face appointment. During your telemedicine appointment, your urgent care doctor will review your medical history and symptoms to help make a diagnosis. If you need medication to treat your condition, your virtual doctor can send an electronic prescription to the pharmacy of your choice.

Benefits of Using 24-Hour Virtual Urgent Care

You'll appreciate the convenience of talking to an urgent care doctor online or over the telephone from home, work or anywhere. Virtual visits help you avoid interruptions to your busy schedule. And you don't have to leave your house in the middle of the night when you don&'t feel well.

Wide Access to Care

Choose 24-hour virtual urgent care to get access to care inside or outside North Carolina with limited wait times and lower costs than a visit to the emergency room.

If you live in a rural area of North Carolina, you'll gain access to excellent urgent care doctors through virtual care.

Virtual Urgent Care FAQs

Check out UNC Virtual Urgent Care FAQs.

Your Virtual Care Privacy

Expect the same privacy and confidentiality with a virtual visit that you'd get at your doctor's office. Your video chat or telephone connection is secure, and we protect your personal health information

Connecting Your Care After an Online Visit

If you're a current UNC patient, your virtual urgent care summary goes into your UNC electronic health record—My UNC Chart.

You don't have to be a UNC patient to use our virtual urgent care services. UNC Urgent Care 24/7 can share your consultation summary with your primary care doctor if you authorize it.

Connect Now

Connect through one of these online or telephone options:

Understanding COVID-19

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COVID-19 is a respiratory illness that can spread between people in close contact with one another. Learn about symptoms, how it spreads and CDC recommendations.

Connecting Patients to Exceptional Virtual Care

UNC Urgent Care 24/7 helps you get the care you need when you need it. 

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