Alert

Carolina Air Care

Air Care

Carolina Air Care is an CAMTS accredited critical care and emergency transportation agency for the citizens of North Carolina and surrounding areas. We operate ground and air units, including four helicopters, a fixed wing airplane, and a fleet of ambulances – all operating 24 hours a day.

Helicopters are owned and operated by Air Methods, Inc., an FAA certified air carrier. -- (Certificate # QMLA253U)

Fixed aircraft are operated by Jet Logistics Inc., an FAA certified air carrier. -- (Certificate #ZP7A427J)

Our Teams

Helicopter bases are located in Siler City, Aberdeen, Goldsboro, and Rocky Mount. Rotor wing aircraft are staffed with one nurse and one paramedic. They respond to both emergency scene requests as well as interfacility transfers of critically ill patients.

Ground ALS and Critical Care Transport services are based out of UNC Hillsborough Hospital, Aberdeen, and RDU Airport. Ambulances carry the same medical equipment as the aircraft and often the same medical crew configuration.

The Pediatric Neonatal Specialty Care Team serves the smallest of patients. The team is comprised of a nurse and respiratory therapist during air transports and an EMT/paramedic/nurse during ground transports. They provide care with all three modes of transport.

Our fixed wing service provides care to patients that need to travel farther distances both in and out-of-state.

Flightwatch is the communications center responsible for receiving requests for interfacility and scene call responses. They triage patients, dispatch both aircraft and ground units, as well as coordinating arrivals/departures at the UNC Medical Center helipads.

History

Carolina Air Care was established in 1986 as an extension of UNC Memorial Hospital. UNC created a Critical Care Transport service to include an Adult Critical Care Transport Team, which established a Hospital Based Flight Program with versatility to respond to both pre-hospital [scene] requests and interfacility [hospital to hospital] services, as well as a dedicated pediatric/neonatal team. Over the last 35 years, we have transported more 120,000 patients. Our medical teams bring the highest level of care normally provided in an ICU or trauma unit to the patient wherever they might be.

  • Carolinina Air Care Helicopter
  • Helipad
  • Carolina Air Care Trucks and Helicopter
  • Carolina Air Care Truck
  • Carolina Air Care Helicopters
  • Carolina Air Care Helicopters
  • Pediatric Ambulance
  • Carolina Air Care Helicopters
  • Carolina Air Care Helicopters
  • Carolina Air Care Helicopters

Learn More

Visit our Facebook page to learn more about our services and see photos of our helicopters in action.

Contact Our Leadership Team

Chapel Hill Helicopter Landing Protocols

  • Call on UHF Frequency REC- 461.875 PL 103.5 and Transmit 466.875 PL- 103.5 (old UNC ER radio) with an updated ETA, minimum of 15 minutes out. Call two minutes out from UNC Chapel Hill to receive winds and information regarding traffic in area.
  • If no response use LZ Central, 123.050 or 123.025. This is the preferred order.
  • All visiting aircraft will land on South Pad unless otherwise directed. Visiting Aircraft should not land until given clearance by Carolina Air Care Flightwatch. Make sure to contact Flightwatch on the UHF frequency prior lifting to obtain clearance along with updated traffic and wind information.
  • If more than two aircraft are coming to UNC within a few minutes of each other, the aircraft with the least critical patient will be asked to either “hot offload” or orbit in a holding pattern until landing clearance is given. They will stay hot until given clearance to come to UNC on UHF frequency.
  • Aircraft may be asked to reposition to UNC Hillsborough (N36 02.19 W79 05.54) until space is available.
  • Fuel – ONLY 15 gallons are available for emergency situations. This should be communicated with Carolina Air Care Flightwatch.
  • Be aware there is a high volume of fixed and rotor wing traffic, in and around the entire campus at Chapel Hill, especially on game days. Please pay close attention to any NOTAMS.
  • Helipad coordinates are N35 54.26 W79 02.95
  • Carolina Air Care Flightwatch expects full read back and following of all instructions.

Landing Protocols

Request services from UNC Carolina Air Care

Call: 1-866-TEAM-UNC [866-832-6862] or 984-974-2944.

Flightwatch Fax: 984-974-3510