Alert

UNC Medical Center Volunteers

Each volunteer member assists in providing excellent care and understanding by taking the time to give patients and their families the extra help they need during their hospital stay. Give back to your community and donate your time, care and support and apply to our volunteer program today. Approval of all applicants is conditional upon background checks, which will be performed after the interview.

Requirements and Application Process

Applicants must be able to commit to volunteering on a weekly basis for 2-3 hours each week. We cannot accept incoming freshman college students as volunteers due to the large number of applicants we receive.

Required Time Commitment

All volunteers are required to commit to a minimum of a 6-month placement. If you are not available to volunteer consistently (including summer months if applicable) for the next six months, we ask that you hold your application until you are available to fulfill this commitment.

If you are adding an additional placement (regardless of current length of time) you must make a 4-month commitment.

Please review the following requirements of our volunteer registration process.

  1. Please choose only one location to apply to: UNC Health Care Hillsborough Campus or the UNC Medical Center. Then complete one of the online applications.
  2. Once your application has been submitted, you will be provided a link to complete a compliance test prior to orientation. You must complete the online compliance module before you can attend orientation.

  3. Familiarize yourself with our opportunities list. Please note, if you are a undergraduate student we ask that you commit to one placement 6 months.
  4. Attend the orientation session.
  5. Complete the immunization requirements given at orientation.
  6. Turn in all required paperwork and discuss volunteer placement with your volunteer coordinator.

When You'll Hear Back

An email will be sent immediately confirming receipt of your application and providing the link to the compliance module you must complete prior to orientation. You will also hear from you coordinator within 2-3 days inviting you to attend one of our upcoming orientation sessions. Please be sure to enter a valid email address and phone number with voicemail. We ask that you apply when you are ready to begin volunteering, as we expect you to be available to begin volunteering thirty days after you apply. See General Questions for more information.

Orientation

Once we receive your application, a volunteer coordinator will contact you regarding the next orientation session. Orientations are held at N.C. Memorial Hospital and Hillsborough Hospital. You will not be allowed to attend orientation if you have not completed the pre-orientation compliance test. NOTE: After applying you should be prepared to begin volunteering within 30 days after attending orientation.

Available Opportunities

UNC Medical  Center is fortunate to have such a supportive volunteer community. At this time we have very limited placements for both the Chapel Hill and Hillsborough campuses.  We are currently ONLY accepting new applications for the following areas of need:

Cancer Hospital

Tea Cart- customer service, daytime

Oncology Lay Patient Navigator- patient interaction, additional training required, daytime

Children's Hospital

Children's Surgery Wait Room- customer service, daytime

Bilingual Pediatric Navigator- must be able to pass Spanish proficiency test, daytime

N.C. Memorial Hospital

Cardiac Surveillance- no patient contact, very active, daytime

Cardiology Waiting Room- customer service, daytime

Dean's Office (School of Medicine)- clerical/reception, daytime

GI Motility- clerical and patient customer service, daytime

Urology Clinic- clerical, daytime

Volunteer Services Department- clerical, daytime

Off Site Clinics

Eye clinic (Highway 54)- customer services, daytime

Women's Hospital

6th floor Women's Nursing Unit- patient interaction, daytime, evening, weekend

Patient Support Services

Occupational Health- clerical, daytime

Hillsborough Campus

Nursing Units- patient interaction, daytime, evening, weekend

Emergency  Department- patient interaction, daytime (morning), weekend

Physical/Occupational Therapy- patient interaction, daytime (afternoon)

Information Desk/Navigation- customer service, daytime

Oncology Clinic- customer service, daytime

 See full list of volunteer opportunities. (not all opportunities are currently available)

Current Volunteers:
Submit Your Hours Online

In case you forget to log in your hours at the Volunteer Services kiosk or if you volunteer off-site, you may submit your hours online.

Apply Today

Join our team and become a part of our community by submitting an application for either Chapel Hill or the Hillsborough Campus volunteer program. Please only apply to one hospital.

Volunteer Stories

  • Sock Monkeys

    After decades crafting sock monkeys for pediatric patients at UNC Hospitals, Nidia Scharlock was honored in November with a ceremony at the Ronald McDonald House of Chapel Hill and the dedication of a cow named Mookie.

    Read More

  • A Second Chance

    By rescuing Whiskey and giving her a second chance, Silvia Kreda, PhD, lung researcher at the School of Medicine, and Preston Parker are helping patients and families during illness and recovery.

    Read More

  • Elaine Hill Awards 2016

    Volunteer Services honored Ann Kennedy with the 2016 Elaine M. Hill Distinguished Volunteer Service Award. Kennedy has volunteered with UNC Mammography since 1991 -- and with UNC Hospitals since the mid-1970s.

    Read More

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