About Us

Shay Greene, MDiv, BCC

Department Director

Shay Greene attended Converse College and earned a B.A. in Religion with Biology minor in 1989. She earned a Master of Divinity from Southwestern Baptist Theological Seminary in 1993. Shay was ordained in 1993 in Fort Worth, Texas. After seminary, she completed two Clinical Pastoral Education residencies, one at Duke University Medical Center and a second year residency at UNC Hospitals. Shay served as the Pediatric Chaplain at UNC Medical Center from July 1997 through November 2007. Shay’s clinical areas of interest were Pediatric Intensive Care and Pediatric Oncology. She became the Director of the Department of Pastoral Care in December 2008. Shay is a Board Certified Chaplain with the Association of Professional Chaplains

Patricia Cadle, MRE, BCC

Oncology Chaplain

Patricia graduated with a BS in Therapeutic Recreation from UNG-Greensboro in 1979. After seven years in the recreation field, she entered Duke Divinity School, graduating with a Masters of Religious Education in 1988. She was ordained in the United Church of Christ in 1991 in the Western NC Association of the Southern Conference. After seven years serving in the church and another year serving in local missions, she entered the CPE program at Alamance Regional Medical Center and completed her training in May of 1998. Immediately following CPE she was hired as the temporary HIV Chaplain at UNC Medical Center for three months and after three and a half years of covering several different clinical areas in the hospital and serving as the weekend on-call chaplain, Patricia was hired as the first Oncology Chaplain at UNC in 2001. During her years as a chaplain, Patricia has been instrumental in providing a variety of spiritual tools (labyrinths, singing bowls, and mandalas) to a diverse spiritual population and has been a leader in heightening the awareness of the major world religions in the hospital setting.

Carl Clark, MDiv

Infectious Disease and Psychiatric Chaplain

Carl graduated from Duke Divinity School with a Master in Divinity. He completed his undergraduate degree at UNC-Chapel Hill with a BA in Political Science. He is ordained in the United Church of Christ, the faith tradition in which he was reared. His areas of care at UNC include the Neurosciences Hospital, the Infectious Disease Clinic, and the UNC psychiatric hospital in Raleigh, WakeBrook. In addition to serving as chaplain for psychiatry and infectious disease, Carl is a Supervisory Education Student in Clinical Pastoral Education (ACPE) where he is working toward certification as a CPE supervisor. He completed his first two unit of CPE at John Umstead in Butner, NC, his residency at Duke Medical Center, and SES training at the Durham Veterans Affairs Medical Center in Durham. He continues his SES process at UNC. Carl brings resources and experience with mental health, infectious disease, group facilitation and theory, family dynamics, crisis management, geriatric care, grief/loss, and death/dying. Carl is also a trained musician and enjoys using his gifts in music to foster joy and creative expression throughout the hospital.

Heidi Gessner, MDiv, BCC

Bereavement Coordinator

Heidi G. Gessner received her BA degree in Speech Communications and Spanish from the University of Richmond in 1985. She completed the Master of Divinity degree at Campbell University Divinity School, and is an Ordained Minister with the United Church of Christ. Heidi currently serves as the Bereavement Coordinator for the hospital. She developed and created UNC Hospital Bereavement Support Services as a Chaplain Resident with goal of attending to the emotional pain that is the result of loss and death.

Robert Randy Hall, DMin, ACPE Supervisor

Associate Director CPE

Rev. Dr. Robert Randy Hall is a certified ACPE Supervisor and an ordained Baptist minister. He is endorsed by and is a “Recognized Clergy” in the Alliance of Baptists. Randy‘s Doctor of Ministry degree was completed in 2007 through Graduate Theological Foundation. He received his Masters of Divinity from Southeastern Baptist Theological Seminary, in 1987. He completed his undergraduate degree from Furman University, in 1984. He completed his supervisory education at Alamance Regional Medical Center (ARMC) in Burlington, NC. After completion of his supervisory education and as an ACPE Associate Supervisor (2008), he became the Director of CPE in the Pastoral Care and Counseling Department at ARMC (2009). He was granted ACPE Supervisor in 2010 and stayed at ARMC until August of 2013. He immediately entered the Pastoral Care Department at UNC Hospitals as contract supervisor and became a full-time member of the staff in December of 2013. Randy has served as an adjunct member of the Certification Committee for the Mid-Atlantic Region of ACPE (MARACPE). He has also served on and is currently the co-chair of the Accreditation Committee MARACPE.

Katherine Higgins, MDiv, ACPE Supervisor

Associate Director CPE

Rev. Katherine Higgins is an ACPE Supervisor and a Teaching Elder in the Presbyterian Church (USA). She is a graduate of Oberlin College and Union Theological Seminary in New York City. Katherine completed her supervisory training at The HealthCare Chaplaincy in New York City, and worked as a supervisor at Children’s Healthcare of Atlanta prior to her arrival at UNC Medical Center.

Hadley Kifner, MDiv, BCC

Pediatric Chaplain

Hadley Kifner earned a degree in English from UNC-Chapel Hill and completed the Master of Divinity degree at Duke University’s Divinity School. She grew up in the United Methodist Church in Laurinburg, NC and is ordained as a United Church of Christ minister. Before attending seminary, Hadley traveled as a missionary in Nigeria, Zambia, and Zimbabwe, Africa and edited children’s books in New York City. Prior to joining the Department of Pastoral Care, she served as director of children and family programs in the rural church setting and coordinated community outreach efforts for a hospital hospitality house. Within the N.C. Children’s Hospital, Hadley works with an interdisciplinary team to offer palliative care and supportive services to children and their families; she is also engaged in conversations with clinicians about the importance of making room for spiritual and emotional reflection within professional practice.

Shirley Massey, MDiv, BCC

Burn Center Adult Aftercare Program

Chaplain Shirley graduated with a Master of Divinity from Southeastern Baptist Theological Seminary in Wake Forest, North Carolina, and she is a Board Certified Chaplain in the Association of Professional Chaplains and an ordained clergy in the Cooperative Baptist Faith group. Since 1989, she has been on staff at the UNC Medical Center, where she has focused the majority of her work in providing pastoral care and support to those affected by burn injuries. Shirley is currently the Adult Aftercare Coordinator and Spiritual Support Coordinator. Nationally she is involved with the Phoenix Society, which assists burn survivors and families in recovery from the burn trauma, and the American Burn Association. Shirley is on the National Committee that developed the peer support program for burn survivors: SOAR (Survivors Offering Assistance in Recovery). Shirley has led retreats, planned reunions, overseen the volunteer peer support program for burn survivors and has offered presentations in the area of staff support, end of life issues, crisis intervention, grief recovery, bereavement, ethics and spirituality. Shirley’s interest has been in the area of spiritual care and advocacy work for the patient, staff and family members. As a pastoral care clinician, Shirley’s role is to emphasize the importance of treating patients and families as whole people in order for there to be a shared caring relationship among staff and patient. Shirley brings resources to the healthcare setting that acknowledges that the healing process requires including a number of people beyond traditional approaches.

Darryl Owens, MDiv, BCC, CT, CPLC

Women Services Chaplain and Bereavement Counselor

Darryl Owens received his BA degree in Industrial Relations at UNC Chapel Hill, and his Masters of Divinity at Duke University. He has served as a Clinical Chaplain at Central Prison in Raleigh, NC, and became a Women’s Services Chaplain/Grief Counselor at UNC Medical Center in Chapel Hill, NC in Feb. 2001. His duties include providing pastoral care and grief counseling to patients, families, and staff served by the N.C. Women’s Hospital. He also manages the perinatal bereavement program and leads worship services in the Hospital community. Darryl is certified as a clinical chaplain by the Association for Professional Chaplains; and currently serves as its President-Elect. He is also certified in thanatology by the Association for Death, Education, and Counseling, and in Perinatal Loss Care through the National Board for Certification of Hospice and Palliative Nurses. He is a national speaker for RTS Perinatal Bereavement Services; and he serves as an elder at the local church he attends, Christian Faith Center. He also serves on numerous boards locally and nationally.

Contact Us

For questions about our programs, contact the Department of Pastoral Care at 984-974-4021.

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