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Medical Records

My UNC Chart is a secure online patient portal that allows UNC Health Care patients to see portions of their electronic medical record as they receive care from UNC Providers. Patients can request an account at myuncchart.org to gain access to selected test results, appointment information and summaries of clinic visits and hospital admissions at no charge.

Additional medical records can be requested from Health Information Management.

Requesting your medical records

Fill in your authorization form (MIM #710-s). Forms can be obtained from our drop off station on the 1st floor of N.C. Memorial Hospital Room #N1215 or
downloaded on our site:

Sign and return your completed form via:

  • E-mail:

Simply scan and attach your completed authorization form to: relmedinfo@unch.unc.edu.

  • Fax:

Fax your completed authorization form to: 919-966-6295.

  • Mail:

Please send your completed Authorization Form to:
UNC Health Information Management
Attn: Release of Information
500 Eastowne Drive
Chapel Hill, NC 27514

  • Drop-Off:

Simply hand in your completed Authorization Form at one of our 2 locations: 500 Eastowne Drive, Chapel Hill, NC 27514
Or
1st Floor of N.C. Memorial Hospital, Room #N1215

Receiving your medical records

When a patient requests records for their own personal use, the following fees will apply:

  • 1-25 pages-.75 cents per page
  • 26-100 pages-.50 cents per page*
  • 101 pages or more-.25 cents per page*

*plus cost of postage

You can receive your records by:

  • Secure E-Mail

We will send an email to the address you provided on the authorization form. Your email will contain a secure link to download or print your medical records within 1-3 business days.(You will be invoiced upon receipt from HealthPort Health Service)
Note: No postage fees will apply

  • Fax

We can fax your key medical record information to another care provider upon your request the same day or prior to your scheduled appointment (At no charge)

  • Mail

Your records will be processed within 3-5 business days upon receipt of your completed form. (You will be invoiced upon receipt from HealthPort Copy Service.)

  • Pickup

You can pick up your records upon notification that they are ready at: (Balance due at time of pick-up) Health Information Management, 500 Eastowne Drive, Chapel Hill, NC 27514

Directions

Our main location is conveniently located in Building 500 just off 15/501 and 40 in the UNC Eastowne Campus. Turn in on Eastowne Dr. Simply follow the sign around until you see the sign for “Visitors 500.”

Amending your medical records

You may request an amendment of protected health information (PHI) about you by completing the Request for Correction/Amendment form and mailing or faxing it to the Health Information Management Department Release of Medical Information Section:

UNC Health Care - Eastowne Campus
Release of Medical Information
Health Information Management Department
Building 500 Eastowne Drive
Chapel Hill, N.C. 27514

Fax:

919-966-6295

UNC Health Care must act on your request for an amendment no later than 60 days after receipt of such a request. If UNC Health Care is unable to act on the amendment within the required 60-day time limit, UNC Health Care may extend the time for such action by no more than 30 days, provided that:

UNC Health Care Release of Medical Information staff provides you with a written statement of the reasons for the delay, and the date by which action on the request will be completed; and

UNC Health Care may have only one such extension of time for action on a request for an amendment.

You will be notified in writing if your request was accepted or denied.

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